Fixing Common Recording Issues in Trellis
Trellis Support
Last Update vor 16 Tagen
Trellis is engineered for the fast-paced world of fitness coaching, so recording crashes and upload failures are extremely rare. Still, here's how to quickly fix the most common issues.
Recording won't start
Recording won't start
Go to system settings → Privacy → allow Trellis for camera/microphone/screen
Video looks fuzzy or lags
Close other apps, ensure at least 5 Mbps upload, restart Trellis
Upload stuck after recording
Click "Retry Upload" – Trellis resumes from where it stopped
Camera bubble disappears
Click the camera icon during recording to re-enable
Still having trouble?
Email support@trellis.fit with a quick description (include your OS and Trellis version). We prioritize fitness coaches and respond fast – often same day.
Email support@trellis.fit with a quick description (include your OS and Trellis version). We prioritize fitness coaches and respond fast – often same day.